Product design leadership · Web, growth & AI-assisted delivery · UK

Mohamed
Eladl

Product Design Leader · Web · Growth · AI-Assisted Delivery

“I lead design teams to ship high-performing web and product experiences faster.”

I'm a Product Design Leader with 12+ years of experience across consumer, marketplace, SaaS, and transactional products. At Swvl, I built the design function from the ground up, led an 8-person team, and partnered with CEOs, product, growth, engineering, operations, and business teams to improve core product journeys.

Experience
12+
Years in product design & leadership
Team
8
Designers managed and developed at Swvl
Conversion
+25%
Booking conversion increase
App rating
3.5→4.7
App store rating improvement
Markets
5+
Egypt, Kenya, Pakistan, Saudi Arabia, UAE

Selected work

  1. ConversionSearch UXMarketplaceA/B Testing

    Swvl Booking Funnel Redesign

    Case study available on request →

    Context

    Swvl's booking flow was the core conversion journey for riders finding and booking daily commutes.

    Role

    Redesigned smart search, saved places, search results, trip cards, and booking confirmation. Used user testing and interviews to prioritise the information riders cared about most: trip time, arrival time, walking distance, drop-off walking time, and price.

    +25% booking conversion3.5 → 4.7 app ratingAug–Dec 2018
  2. B2B SaaSDashboardLeadershipPandemic Pivot

    Swvl for Business — B2B SaaS Dashboard

    Case study available on request →

    Context

    During the pandemic, Swvl needed to adapt from consumer ride-hailing to B2B employee transportation.

    Role

    Partnered with business leadership, allocated and managed 3 product designers, and oversaw the design of a corporate web dashboard for managing employees, rides, routes, and transport operations.

    Scalable B2B web product3 designers managedConnected to captain & rider apps
  3. GrowthPaymentsWalletRetention

    Growth, Payment & Retention Journeys

    Request details →

    Problem

    Designed growth and retention journeys across referrals, promo codes, wallet credit, commuter packages, payment methods, failed payment handling, refunds, notifications, rebooking, ratings, cancellations, and support flows.

    What I did

    Worked across country-specific payment methods including Fawry, credit cards, and Orange points. Designed end-to-end across acquisition, payment, booking, and service recovery.

    Improved repeat usageReduced payment frictionMulti-market payment methods
  4. AI WorkflowsCursorReactProduct Engineering

    AI-Assisted Product Design & Engineering

    Request details →

    Problem

    Built and iterated on product prototypes using AI-assisted design and development workflows, combining product strategy, UX/UI design, frontend engineering, and rapid experimentation.

    What I did

    Used ChatGPT, Claude, Cursor, and Notion AI to generate copy variants, explore page layouts, critique visual hierarchy, summarise research, produce UI ideas, and create implementation prompts.

    React · TypeScript · Next.jsTailwind · Supabase · PythonClaude · Cursor · ChatGPT

Full case studies available on request — get in touch.

Design leadership

Building teams, systems & rituals

“I build design teams, systems, and rituals that improve quality and speed.”

At Swvl, I joined as the first product designer and helped build the design function during the company's scale-up. I grew and managed an 8-person design team, established hiring processes, role definitions, design reviews, critiques, sprint planning, retrospectives, 1:1s, OKRs, learning plans, and a design career ladder.

I also led the team's migration from Sketch and Zeplin to Figma in 2018, improving real-time collaboration, design visibility, version control, and developer handoff across squads.

Team of 8 designers
Hiring & role definitions
OKRs & career ladder
Figma migration lead
Design critiques & rituals
Cross-squad handoff systems

AI workflow

“AI as a design accelerator, not a replacement for judgement.”

I use AI tools such as ChatGPT, Claude, Cursor, and Notion AI to accelerate copy exploration, page layout ideas, UX microcopy, research synthesis, accessibility checks, frontend prototypes, and design-to-code handoff.

My approach keeps human QA, brand consistency, user needs, accessibility, and implementation quality at the centre. AI speeds up the iteration loop — it doesn't replace the designer's judgement.

ChatGPTClaudeCursorNotion AIReactTypeScriptNext.jsTailwind CSSPythonFlaskFastAPISupabaseSQL

Skills & process

Design Leadership
Team management, hiring, 1:1s, OKRs, critiques, design rituals, mentoring, design ladder, resource planning
Web & Product Design
Transactional flows, dashboards, landing pages, booking funnels, responsive design, mobile apps, design systems
Growth & Research
A/B testing, Amplitude, Maze, conversion funnels, user interviews, usability testing, prototype validation
Design Systems
Figma components, variants, variables, auto-layout, Dev Mode, documentation, accessibility checks, motion specs
AI & Technical Delivery
ChatGPT, Claude, Cursor, Notion AI, React, TypeScript, Tailwind CSS, Python, Flask, FastAPI, Supabase, SQL
Accessibility
WCAG awareness, colour contrast, readable typography, 8px grid systems, responsive layouts, semantic HTML awareness

Ready to bring this to your team. Download my CV for the full picture.

↓ Download CV
Get in touch

Let's build better
digital products,
faster.

Open to senior product design leadership roles, design director positions, and strategic advisory. I work best in fast-moving teams that value research, experimentation, and measurable outcomes.